Online Itemised Billing Statement For Prepaid Mobile Users

KUALA LUMPUR, -- Starting today, prepaid mobile phone users will be able to get their itemised billing statements online by logging on to their respective telecommunication companies' (telco) websites.

The Malaysian Communications and Multimedia Commission (MCMC) had instructed the telcos to make the service available to their customers following a decision by Energy, Water and Communications Minister Datuk Seri Dr Lim Keng Yaik recently.However, a prepaid user would not be provided with a standard billing statement like the one given to a postpaid user, an MCMC official said here today.

"Instead, they can check their bills and usage online. But if they want their billing statements to be sent to them, there will be a nominal fee charged," he said.The statement of usage is now available to Maxis and Celcom prepaid users whereas DIGI prepaid customers are already enjoying the service since April 27 2004.

The MCMC has set Oct 1 as the deadline for all telcos to comply with the new ruling but a check showed that Maxis has been providing the service to its prepaid customers since Sept 26.Maxis prepaid users need to sign up at http://www.hotlink.com.my before they can enjoy the free service while Celcom prepaid users can log on to http://www.celcom.com.my to sign in.

-- BERNAMA